Terms of Service

The following Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By accessing or using the LUVRIN website and services, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian. You agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific services you use. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the revised terms.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by introducing viruses, trojans, or other malicious material. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Products and Pricing

Our products are sourced from global partners. We reserve the right to modify or discontinue any product, and to change prices and descriptions at any time without notice. We strive to display accurate product descriptions and pricing, but we do not warrant that content on the site is accurate, complete, or error-free. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4. Orders and Payment

By placing an order, you represent that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our sole discretion. Payment must be received in full before your order is processed and shipped. All transactions are secured and encrypted.

5. Shipping and Delivery

Orders are typically processed within 1–3 business days. Delivery to most regions takes 7–15 business days. Products may ship separately depending on availability. Once your order ships, tracking information will be sent to your email address, with updates appearing within 24–48 hours. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or other circumstances beyond our control.

6. Returns and Refunds

Claims for damaged, incorrect, or defective products must be submitted within 7 days of delivery. Eligible refunds are processed within 3–5 business days to the original payment method. Items must be returned in their original condition. Please note that restocking or shipping fees may apply for returns due to buyer's remorse or incorrect sizing. We reserve the right to refuse returns that do not meet our return policy requirements.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of LUVRIN and is protected by applicable intellectual property laws. Misuse of our intellectual property is strictly prohibited. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

8. Privacy

 We collect personal information such as contact details, financial information, account data, transaction history, and device/usage data. This information is used to provide our services, for marketing purposes, for security, and to comply with legal obligations. We may share your information with Shopify, vendors, and business partners as described in our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, LUVRIN shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid for the product or service giving rise to the claim.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New York.

11. Contact Us

If you have any questions about these Terms of Service, please contact our support team. We are available Monday – Friday, 9 AM – 6 PM EST.